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Job title:IT SYSTEMS TRAINER (NORTH WALES)
Ref:MB ITSYSTNW
Location:North Wales
Position:Permanent
Salary:£24-26,000/Annum
Start date:ASAP
 
Job description:IT Solutions Provider and developer is looking to recruit an experienced IT Trainer to train clients staff throughout the Country and internal staff in the use of their key Software Product and associated programs.
To provide, develop and maintain associated training material and to maintain and update the on-line manual.
To manage all aspects of administration relating to training events.
To assist with software demonstrations at major exhibitions/ road-shows and other key sales events when required throughout the Country.

Key Tasks
To liaise with clients to identify training needs within their area
Responding to enquiries / queries regarding training and attending meetings and User Group meetings
Organising, planning & delivering training sessions, and informing Accounts of training to be charged
Delivering 1:1, 1:many and webEx style training and having the ability to adapt the training session to meet user requirements
Develop and maintain up to date training hand-outs and monitor the training evaluation process in liaison with other Training Team members and the line manager.
Maintain products on-line manual
To promote the Company and its’ products and to maintain a knowledge of current and future developments with the Company
To take support calls from the Service Desk when in the office, ensuring the call is logged and updated accordingly
Aid with the creation of release notes and training material including delivering internal training sessions to other departments.
Attend exhibitions, road-shows and other Sales Events in order to demonstrate their software and assist with questions relating to the products.
Able to travel extensively with relevant away stays

Knowledge & Skills
The post holder should have a good general education, excellent keyboard, interpersonal and communication skills.
Be able to work under pressure, and have the ability to prioritise and work to deadlines with minimal or no supervision.
General computing qualifications and an understanding of principles such as databases, file systems, system lifecycle & networking.
The post holder must have a clean, full and current UK Driving Licence.

Ref LER123

To apply please email your cv to mark.bamber@smithandreed.co.uk
 
Skills:
 
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