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Receptionist

Receptionist

Receptionist Jobs

​Are you looking for a receptionist job? ​​​Smith & Reed has a variety of roles available within the administrative sector. When you're looking for a receptionist job, you want to use a trusted administrative recruitment agency. Whether you’re looking for your next administrative employment opportunity or you want to hire someone within the administrative industry, Smith & Reed Recruitment can help. Using a trusted administrative employment recruiter can help you find your perfect position or fill a role that you're trying to hire for. You can easily apply online for receptionist jobs or work with us to fill any of your vacancies.

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What does a Receptionist do?

A receptionist plays a crucial role in the smooth operation of an organisation or business. Their primary responsibility is to serve as the first point of contact for visitors, clients, and employees. Here are some of the key duties and responsibilities of a receptionist:

  1. Greeting and welcoming visitors: Receptionists are often stationed at the front desk or lobby area, where they greet and welcome anyone who enters the premises. They provide a friendly and professional first impression of the business.

  2. Answering phone calls: Receptionists handle incoming phone calls, directing them to the appropriate person or department within the organisation.

  3. Scheduling: Receptionists often manage the appointment calendar for executives, managers, or other employees. This includes scheduling meetings and appointments, as well as rescheduling or canceling them as needed.

  4. Handling mail and packages: Receptionists receive and distribute incoming mail and packages, ensuring that they reach the intended recipients. They may also prepare outgoing mail and packages for shipment.

  5. Providing information and assistance: Receptionists are a source of information for visitors and employees. They can answer basic inquiries, provide directions within the building, and offer general assistance.

  6. Maintaining a clean and organised reception area: Receptionists are responsible for keeping the reception area tidy and presentable. This includes ensuring that magazines and brochures are neatly arranged and that the reception desk is organised.

  7. Security and access control: In some organisations, receptionists also play a role in security by monitoring access to the building. They may issue visitor badges, verify the identity of visitors, and ensure that security protocols are followed.

  8. Administrative tasks: Receptionists may be assigned various administrative tasks, such as data entry, photocopying, faxing, and filing documents. They may also assist with basic clerical duties as needed.

  9. Customer service: Receptionists often serve as a point of contact for customer inquiries and complaints. They need to handle these interactions with professionalism and a customer-focused approach.

  10. Technology and equipment: Receptionists may operate and troubleshoot office equipment such as photocopiers, fax machines, and multi-line telephone systems. They may also use computer software for tasks like email communication and appointment scheduling.

Overall, receptionists are essential for maintaining a positive and efficient office environment, as they help ensure that visitors and employees have a smooth and pleasant experience while interacting with the business.

Are you looking for a career in administration? Submit your CV below:

Receptionist job description, responsibilities, skills & qualifications

Employers seeking receptionists will be looking for organised individuals who can support on a wide range of administrative tasks efficiently, whilst maintaining high levels of accuracy and strong communication with their team. As the first point of contact for our visitors and callers, you will play a vital role in creating a positive impression of the business. The ideal candidate will be professional, customer-focused, and capable of multitasking in a fast-paced environment.

Here are some other key responsibilities that receptionists would be expected to complete:

      1. Greet and welcome visitors with a warm and professional demeanor.

      2. Answer and direct incoming phone calls to the appropriate person or department.

      3. Manage the appointment calendar, schedule meetings, and handle appointment changes.

      4. Receive, sort, and distribute incoming mail and packages.

      5. Provide information to visitors and callers, assisting with inquiries and directions.

      6. Maintain a clean and organised reception area.

      7. Assist with basic administrative tasks, including data entry and document filing.

      8. Ensure compliance with security and access control protocols.

      9. Handle customer inquiries and complaints with professionalism and courtesy.

      10. Operate office equipment, including photocopiers and multi-line telephone systems.

Do you need a CV template for your next receptionist application? Download our official template below:​

How much does an Receptionist Earn?

On average, a receptionist in the UK can expect to earn a salary ranging from £17,000 to £25,000 per year. However, receptionists with more experience or those working in larger cities like London may earn higher salaries, potentially exceeding £25,000 per year. Additionally, receptionists in specialized industries or those who take on additional responsibilities, such as administrative tasks, may also command higher salaries.

There are a number of factors that might effect the salary of a receptionist:

Location: Salaries can vary significantly by location. Receptionists in London and other major cities may earn higher salaries due to the higher cost of living in these areas.

Industry: The industry in which a receptionist works can also impact their salary. For example, receptionists in industries like finance, legal, or healthcare may earn higher salaries compared to those in less specialised sectors.

Company Size: Larger organisations or corporations may offer higher salaries and additional benefits compared to smaller businesses.

Looking to hire a Receptionist? Let us know how we can help by uploading your job specification below!

Who is Smith & Reed Recruitment?

Smith & Reed is a recruitment agency in Cornwall with experience matching Receptionists with businesses and organizations across the UK. If you're looking for employment in the administrative sector or you're trying to fill Receptionist vacancies, we can help.​​

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